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Delivery Policy

DOMESTIC SHIPPING

To ensure the best experience possible for our Taiwan domestic clients, all domestic shipping fees are complimentary.We will ship your item within 48 hours when the order received. Customized item will ship within 4-8 weeks.All shipments are sent via Tcat to insured priority delivery (approximately 7 business days). Adult signature is required upon delivery. Our insurance coverage on the piece ceases once the package has been signed for. J'aime Moi is not liable for lost shipments once tracking has dictated the package has been delivered.If we are shipping domestically to a hotel, transit insurance coverage ceases once the package has been delivered and signed for by the hotel’s reception. J'aime Moi is not liable for any lost or misplaced packages once the hotel accepts and signs. J'aime Moi is not responsible for the delayed delivery of packages due to the client not being available to sign for the package upon arrival, or due to any technical issues within the shipping carrier, or due to any weather circumstances.

INTERNATIONAL SHIPPING

All international shipments are ship via Fedex to insured priority delivery (approximately 10 business days) with a flat $120USD shipping fee that will be added to your total balance at checkout.We will ship any products ordered to the address provided to us within 48 hours when the order received. Customized item will ship within 4-8 weeks.All applicable import duties, VAT, taxes, tariffs, handling fees, customs charges, brokerage fees, and the like, which may be due at the time of delivery, are the sole responsibility of the receiving party. We do not collect this beforehand, and cannot provide you with an estimate of the cost as this varies from port to port around the world. Packing slips for international shipments cannot be marked as “Gift”, or submitted for shipping with altered prices. The responsibility is yours to check all fees with your country’s customs office.International orders may require additional processing time prior to shipping out as we may need to consolidate items to one location for shipment depending on the destination. International orders may require additional transit time.If for any reason an international shipment is seized by customs officials, J'aime Moi will not issue a refund for the order unless all products are returned to us in their original condition. Most orders transit through customs without any issue, and most orders that are stopped in customs are automatically shipped back to us. You may be responsible for any return shipping charges in accordance with your local regulations. We rarely have issues with international shipments, but should a problematic situation arise with your order we will work hard to find a resolution as quickly as possible and will reach out to you with updates every step of the way.By ordering from our website, you are stating that you agree to this policy.All International orders ship via Fedex insured and require a signature upon arrival.J'aime Moi is not liable for any delays incurred by our 3rd party shipping providers. Expected dates of delivery are based on estimated shipping provider delivery timelines.